It’s the Little Things

I’ve witnessed candidates making so many simple mistakes lately that Alexander Pope’s popular quote, “To err is human, to forgive is divine,” has been at the forefront of my mind.   

I recognize that sometimes a candidate deserves the benefit of the doubt and believe me, I’ve overlooked candidates rushing into interviews flushed and late, candidates that were so nervous they needed a moment to compose themselves, and candidates who unknowingly during an interview knocked my home state of Ohio.   I think all recruiters give a candidate the benefit of the doubt every once in a while, but lately, the mistakes I’ve seen aren’t nerves or miscalculated traffic, they’re little oversights that could easily be prevented.

Read it once, review it twice.

A candidate who emailed me to express their eagerness to work for Hyatt.  They outlined their heart-felt reasons for close to three paragraphs, and they concluded by expressing that they were “adamant that (insert competing hotel company I don’t recruit nor work for, but do respect) was the perfect company for them upon graduation.”  Their error not only made me cringe, it also confirmed that they sent the same email to other recruiters and didn’t take the time to review the content before sending it on to me.

I know it saves time if you’re able to send the same email expressing your interest to each different recruiter, but recognize that when you do so, there is always the possibility that you may neglect to replace some of the important details.  I can’t encourage you enough to review emails, cover letters, and essentially all correspondence addressed to a recruiter at least twice before you send them.  It’s the small errors and typos that could cause a recruiter to question your attention to detail.

Keep track.

It’s equally important that you keep track of your resume and interactions with organization contacts. Recently a co-worker shared a resume he received and asked me to reach out to the candidate.  I called the candidate and was surprised when after I introduced myself, the candidate inquired how I received his resume and who specifically gave it to me.  I recognize that during the job search, you’re circulating and posting your resume in multiple places, but when a recruiter calls from a company that you would love to work for, inquiring how they came across your resume is just an awkward conversation.  Recruiters know that you’re courting, and perhaps being courted, but we like to believe that we’re the only one you’re interested in–maintain the façade for us!

Consider compiling a list of the companies you send your resume to and the applications you submit.  This will help when representatives of those companies follow up with you.  Also on the back of every business card you collect, write down where you met the individual, how you’re connected to them (if applicable), and any other details you can use in follow-up communication.

The errors I’ve highlighted may seem little, but remember it’s often the little things that make a difference.  It’s the little things that could encourage a recruiter to move forward in the selection process, or move on to another candidate. 



Ronisha is one of Hyatt’s College Recruiting Managers.  Hyatt’s College Recruiters visit more than 30 college campuses each year recruiting top talent at hospitality programs across the country.  A graduate of The Ohio State University, Ronisha begin her Hyatt career as a Human Resources Corporate Management Trainee.  During her ten years with Hyatt, she has worked at Hyatt Hotels in Orlando, Maryland, Virginia and New Jersey.  To learn more about opportunities with Hyatt please visit, follow Hyatt on twitter @hyattcareers, become a Hyatt Facebook fan at Hyatt Hotels and Resorts Careers and follow the Campus Recruiter blog at

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  3. Turning a Business Card Into a Relationship

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