Email communication is a central part of life in the office. Business emails should be short and to the point, while still maintaining a courteous and professional tone. Before reaching out to another professional, make sure you avoid these business e-mail DON’TS!
AVOID CAPS LOCK:
Ask yourself this, would you feel comfortable yelling over your cubicle walls just to get the attention of a colleague? I’d hope not! No matter where it’s placed, using all capital letters will signify a shouting tone. Although you may not mean to seem angry, capital letters instantly violate an unwritten code of professionalism. Besides, your e-mails won’t have nearly as much impact if they are distracted by loud language.
DUARIL (Don’t Use Acronyms to Replace Intelligent Language):
TTYL, LOL, L8R, GR8, OMG, LMAO, LYLAS might be ideal for tweets or texts, but don’t sell yourself short! As a student that never (or at least shouldn’t) use acronyms in research papers, use that rule of thumb for your e-mails. Use the e-mails that you send as a reflection of your personality and intelligence. Remember that you are sending these memos out from a company address, not beiberfever143.
Break those annoying e-mail chains:
Although you may know a colleague well enough to know their sense of humor, keep your inbox and the inboxes of others for business matters only. Don’t put yourself at risk of circulating a potentially offensive jokes with your name attached. Most jokes end up offending some fraction of people. Even worse, that someone subconsciously may jeopardize your chances of attaining full-time employment with the company. Remember, once you press forward, your email address will be included in the chain onward.
Using “High Priority” should not be a high priority:
Let’s take a minute to review a lesson from the boy that cried wolf: If it is a necessity to gain the attention of someone, don’t waste your S.O.S. signals on minor situations. It might help to take a step back and look at your high priority in their shoes. Remember, if everything is a high priority then nothing will be treated with high priority.
Nuzhat is a Program Manager and Social Media Specialist responsible for creating, managing and marketing the Web 2.0 strategy for EMC’s University Relations. She represents the EMC Employment Brand to prospective interns & entry level candidates using social media tools & techniques and manages the internal online community for EMC’s interns and new college hires.