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Recruiter Response Time a.k.a “The Ghosts of Emails Past”

Probably similar to most college recruiters, when we’re in season, my peers and I maintain a very intense schedule.

Between the three of us we visit 30 campuses in less than 13 weeks, scheduling ourselves pretty heavily to maximize our time at each school.  It’s challenging when I’m traveling to return phone calls and respond to emails as promptly as I would when I’m in the office.  Which is why when I got invited to attend a student networking event at one of our partner universities, I came down with a small case of anxiety.

This networking event was in the middle of our recruiting season and the university hosting the event was one of the first colleges I visited when we kicked off the season. Many of the students had reached out to me for various reasons and although I did my best to respond to them all promptly, as the date of the event approached, I begin feeling more and more like the main character in “A Christmas Carol”, except I was expecting to be visited by the ghosts of emails and phone calls past.

Recognizing that waiting to receive a response from a recruiter is often easier said than done, please allow me to offer the following:

Reasonable Response Time

If your question or request isn’t urgent, I’d encourage you to allow your recruiter at least 3 days to respond.  If you haven’t heard from them within that reasonable time frame, you can feel free to send a follow up email or give them a call.  Your recruiter will appreciate you giving them the benefit of the doubt and a second opportunity to respond.

Involving a Third Party

After sending your follow up message resist the urge to get others involved. Sometimes a candidate will reach out to other members of our team and politely mention that they haven’t received a response from their recruiter. I recognize that this strategy is applied with the hope that the person you’re involving will follow up with your recruiter, but this strategy is definitely not the way to win your recruiter’s heart.

Ask Their Preferred Communication Method

Lastly, an easy way to ensure a speedier response is to ensure you’re communicating with the recruiter via their preferred method.  Consider asking during your interview the best way to contact the recruiter if you have future questions or want to follow up.  My preference is email because I’m not restricted by the time of day and can respond to messages while watching “Dancing with the Stars” (no judgment) or eating. After all, when we’re in season it’s all about multi-tasking!

 

Author

Ronisha is one of Hyatt’s College Recruiting Managers.  Hyatt’s College Recruiters visit more than 30 college campuses each year recruiting top talent at hospitality programs across the country.  A graduate of The Ohio State University, Ronisha begin her Hyatt career as a Human Resources Corporate Management Trainee.  During her ten years with Hyatt, she has worked at Hyatt Hotels in Orlando, Maryland, Virginia and New Jersey.  To learn more about opportunities with Hyatt please visit hyatt.jobs, follow Hyatt on twitter @hyattcareers, become a Hyatt Facebook fan at Hyatt Hotels and Resorts Careers and follow the Campus Recruiter blog at hyattrecruiting.blogspot.com.

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One Response to “Recruiter Response Time a.k.a “The Ghosts of Emails Past””

  1. avatar Luis says:

    Thank you for the insight, we are all in the process of learning what is proper and not proper when it comes to interviewing and following up, while we are in college. I think schools should pass the word on to their students.

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